About IMS

The IMS Journey

Guarding Your Data, Securing Your Future

Founded in 1998, Information Management Solutions (IMS) began with a clear mission: to provide exceptional IT services and business continuity solutions to credit unions and community banks. Our founders recognized the unique challenges faced by these financial institutions and set out to become a trusted partner in navigating the complex world of information technology and data security.

In our early years, we quickly established ourselves as a leader in the financial services sector. Our deep understanding of the regulatory environment, combined with our technical expertise, allowed us to develop tailored solutions that addressed the specific needs of credit unions and community banks. Our commitment to exceptional customer service and our strategic location in the Northwest – recognized as the safest region in the U.S. for natural disasters – further solidified our reputation as a reliable and forward-thinking service provider.

As we grew and evolved, we began to recognize that many of the challenges faced by our financial institution clients were not unique to their industry. Businesses across all sectors were grappling with similar issues related to data security, business continuity, and the need for robust IT infrastructure. This realization led to a pivotal moment in our company’s history.

In 2021, we made the strategic decision to expand our services beyond the financial sector. We leveraged our extensive experience in handling sensitive data and mission-critical systems to develop solutions that could benefit organizations across a wide range of industries. From healthcare providers to manufacturing firms, from educational institutions to non-profit organizations, we found that our expertise in data protection, disaster recovery, and IT management was universally valuable.

This transition was not without its challenges. We had to adapt our services and solutions to meet the diverse needs of a broader client base. We invested heavily in research and development, expanded our team to include experts from various industries, and refined our approach to ensure we could provide the same level of specialized service that had been our hallmark in the financial sector.

Today, IMS stands as a testament to the power of adaptability and innovation. While we remain deeply committed to serving credit unions and community banks, our client base now spans across industries. We’ve successfully applied our ‘financial-grade’ security and reliability standards to businesses of all types and sizes, helping them protect their critical data, ensure business continuity, and leverage technology for growth.

Our journey from a financial institution-focused IT provider to a comprehensive business solutions partner has given us a unique perspective. We understand that regardless of the industry, every business needs a technology partner that not only provides tools but helps use them effectively. This philosophy, combined with our unwavering commitment to exceptional customer service, continues to drive our success and the success of our clients.

As we look to the future, we remain dedicated to staying at the forefront of technological advancements and industry best practices. We continue to evolve our services to meet the ever-changing needs of businesses in an increasingly digital world. At IMS, we’re not just proud of where we’ve been – we’re excited about where we’re going, and we’re committed to bringing our clients along on this journey of growth and innovation.