Knowledge Base

Our goal is to become your trusted partner. We empower businesses across industries with comprehensive IT solutions, including robust disaster recovery, secure cloud backup, and advanced data protection. Leveraging our deep expertise and unwavering commitment to customer satisfaction, we provide tailored services that address your unique technological challenges. Our goal is to become more than just a service provider – we aim to be your trusted partner, driving your success in an ever-evolving digital landscape.

Case Studies

Empowering Digital Excellence Since 1998: Your Trusted Technology Partner

IMS Cloud Services has been delivering cutting-edge IT solutions for over two decades, serving a diverse range of industries with expertise honed in the financial sector. Our comprehensive suite of services is designed to meet the evolving needs of modern businesses:

• Robust data resilience strategies
• Enhanced operational efficiency
• State-of-the-art security measures
• Streamlined compliance solutions

Strategically headquartered in the Northwest—recognized as the safest U.S. region for natural disasters by Sperling’s research (as cited in The New York Times)—we offer unparalleled stability for your critical data and operations.

Discover how IMS Cloud Services can transform your organization’s technological capabilities:

• Proven track record of enhancing efficiency across sectors
• Tailored solutions that adapt to your unique business challenges
• Cutting-edge data protection to safeguard your digital assets

Join forward-thinking enterprises who have experienced the IMS difference in bolstering their data resilience, security, and compliance. Partner with us to turn your IT challenges into opportunities for growth and innovation in today’s digital landscape.

Bellwether Community Credit Union

Bellwether Community Credit Union is a financial institution with 3 branches, headquartered in Manchester, NH, serving over 28,000 members with more than $408 million in assets. Bellwether was chartered in 1921 by employees of Bell Telephone and now serves members throughout the community.

One of the credit union’s core system disk drives failed. While the system was attempting to rebuild, drive two failed causing the entire system to crash. The initial failure caused a 10 minute gap in the forward log. Not only was the core system down, the forward log was unusable. The credit union contacted their hardware support and after attempts to recover the system, it was mutually agreed upon to contact IMS and declare a disaster.

DuGood Federal Credit Union

DuGood Federal Credit Union is a financial institution with 10 branches, headquartered in Beaumont, TX, serving over 28,000 members with more than $245 million in assets. DuGood was chartered in 1962 and serves members in Jefferson and Orange County.

A major hurricane had entered the gulf and changed track and was barreling down on the credit union. With their data center in the direct path, the credit union knew they needed to act and they needed to act fast. Not only did they have concern for the safety of the credit union but the safety of their staff. Their members would be evacuating soon and it was critical that they had access to their funds. The credit union had a business continuity plan and they tested annually with their disaster recovery service provider so they were prepared.

Louisiana Federal Credit Union

Louisiana Federal Credit Union (Louisiana FCU) is a financial institution with 5 branches, headquartered in LaPlace, LA, serving over 26,000 members with more than $183 million in assets. Louisiana FCU was chartered in 1935 for employees of Norco Shell Oil Refinery and now serves members throughout the community.

Although the south is a beautiful place to visit and live, it also experiences more natural disasters each year than any other region in the United States. Having experienced hurricanes Katrina, Rita, Gustav and Isaac, among others, the credit union had concerns about being able to deliver services to their members each time a storm moved into the gulf. Additionally, they felt their efforts were better spent focusing on their membership than maintaining complex hardware, software and ancillary systems.

Security Articles

Tech Talk: Expert Perspectives from IMS Cloud Services

Every business is unique, with its own set of challenges and opportunities. You need an IT partner that combines strong technical expertise with a deep understanding of your industry’s specific needs. At IMS Cloud Services, we’ve honed our skills across various sectors since our inception, with a particular depth of experience in financial services.

We don’t just provide tools; we empower you to leverage technology for strategic advantage. Our approach is tailored to your business, whether you’re a community bank, a tech startup, or a manufacturing firm.

Industry-specific solutions that align with your business goals
Cutting-edge tools backed by practical implementation support
Proactive guidance to navigate evolving technological landscapes
Scalable services that grow with your business

Stay ahead of the curve with our regularly updated blog and news section, featuring insights on the latest IT trends and best practices across industries.Partner with IMS Cloud Services to transform your IT from a support function to a driver of innovation and growth.

White Papers

Unlock Industry-Leading Insights: IMS Cloud Services White Papers

Dive deep into the world of cutting-edge IT solutions with our comprehensive white papers. Drawing on over 25 years of expertise in disaster recovery, data protection, and cybersecurity, our thought leadership content offers:

• In-depth analysis of emerging tech trends across industries
• Strategic approaches to common and complex IT challenges
• Best practices for enhancing data resilience and security
• Expert perspectives on regulatory compliance and risk management

Our white papers blend technical expertise with practical insights, providing valuable knowledge for:

• IT professionals seeking advanced solutions
• Business leaders making critical technology decisions
• Risk managers evaluating cybersecurity strategies
• Operations executives looking to optimize IT infrastructure

From financial services to manufacturing, healthcare to tech startups, our white papers offer actionable intelligence to drive your organization forward.Explore our latest publications to stay ahead of the curve and transform your approach to IT management. Arm yourself with the knowledge to make informed decisions in an ever-evolving digital landscape.

Download our white papers today and embark on a journey of technological empowerment.

Best Practices Guide

This guide explains how Rubrik’s built-in capabilities secure your data, ensuring it is immutable and safe from ransomware.

10 Reasons To Choose An MSP

Businesses across all industries can gain a competitive advantage by partnering with Managed Service Providers (MSPs).

Rubrik Security Cloud

Powered by Rubrik Security Cloud, IMS delivers advanced cyber defense and data protection. Ensuring comprehensive digital resilience against evolving threats.

Videos

Watch, Learn, Innovate: IMS Video Center

We don’t just provide tools; we empower you to leverage technology for strategic advantage. Our approach is customized to your business, whether you’re a community bank, a healthcare provider, or a manufacturing firm.

• Industry-specific solutions aligned with your business goals
• Cutting-edge tools backed by hands-on implementation support
• Proactive guidance to navigate evolving technological landscapes
• Scalable services that grow with your organization

Stay ahead of the curve with our regularly updated blog and news section. Gain valuable insights on the latest IT trends and best practices across industries, helping you make informed decisions for your business’s digital future.

Partner with IMS Cloud Services to transform your IT from a support function to a driver of innovation and growth.

Rubrik Security Cloud Overview

Rubrik Security Cloud helps defend against cyber attacks with a data security solution designed for cyber recovery.

Let's Talk!

Contact us to discuss how our specialized Data Backup Protection, Disaster Recovery, and Data Security solutions can safeguard your critical data against threats.

IMS Cloud Services

Over a Quarter Century of Expertise in Disaster Recovery, Data Backup Protection, and Advanced Data Security.

Call us at (888)-356-6043

Our Location

Corporate Headquarters
Austin, Texas

Data Centers
Hillsboro, Oregon
Denver, Colorado