Industry-Leading Support
24/7 Expert Support for Digital Trailblazers
Your Round-the-Clock Technology Partner: Bridging gaps, Powering Innovation, and Elevating Operations for Businesses That Never Sleep.
Personalized Support Whenever You Need It
At IMS, we understand that support needs to be as reliable as the solutions we provide. That’s why we offer an unparalleled, round-the-clock support system, staffed by experts who are not just familiar with our technology but are deeply knowledgeable about each client’s unique set-up and needs. Our goal is to ensure that, no matter the hour or issue, our team is ready to assist you.
Elevating Your Success: The IMS Promise
Where Innovation Meets Unwavering Dedication
Our commitment to excellence is at the core of our support services. We believe in providing timely, effective solutions tailored to the specific requirements of each client. This personalized approach means clients know their support team by name, ensuring a level of service that goes beyond mere technical assistance to foster genuine partnerships.
Reduced Downtime
Immediate access to support means issues are resolved fast, minimizing disruptions.
Quick Resolution
Our expert familiarity with your systems leads to fast diagnosis and resolution.
Client Satisfaction
Personalized support ensures a smoother, more reliable service experience.
Proactive System Monitoring and Maintenance
Proactive system monitoring and maintenance lie at the heart of our support strategy. By continuously monitoring client systems, we can identify potential issues before they escalate into problems, ensuring your operations run smoothly. Our regular maintenance routines are designed to keep your systems at peak performance, safeguarding your IT investments.
Empower Your Enterprise with Cutting-Edge Surveillance
We employ advanced monitoring tools and adhere to the latest best practices in system maintenance to offer superior service. Our proactive approach not only anticipates and mitigates risks but also optimizes system performance, ensuring your technology infrastructure supports your business goals efficiently.
Prevent Data Loss
Leverage cloud economics with low-cost storage and intelligent tiering.
Improve System Performance
Regular maintenance and proactive monitoring ensure your systems operate at optimal efficiency.
Extend the Lifespan of IT Investments
Our approach to system care can extend the functional lifespan of your IT assets, ensuring a better return on investment.
Stay Informed
Keep up with the latest technological advancements, best practices, and news regarding data security through our Blog.
Cyber Recovery Simulation: Put Your Business to the Test
Cyber threats are evolving at an alarming rate, with businesses facing risks such as ransomware, phishing attacks, and data breaches that can lead to financial losses and operational disruptions. A single cyber incident can cripple critical business functions, making...
Disaster Recovery Solutions for SMBs to Ensure Business Continuity
Small and medium-sized businesses (SMBs) face an ever-growing landscape of threats that can disrupt operations, from cyberattacks and system failures to natural disasters. Without a proper disaster recovery plan specifically tailored for a small business, businesses...
The Importance of Zero Trust Data Security for Businesses
Understanding the Need for Zero Trust Security In today’s rapidly evolving digital landscape, businesses face relentless cyber threats that challenge traditional security models. The rise of remote work, cloud services, and interconnected systems has increased...
Understanding Cloud Data Protection and Privacy: A Comprehensive Guide
In the digital age, businesses increasingly rely on cloud environments to store, process, and manage data. While cloud computing offers unparalleled flexibility and scalability, it also introduces significant challenges related to data security, data privacy, and...
Let's Talk!
Contact us to discuss how our specialized Data Backup Protection, Disaster Recovery, and Data Security solutions can safeguard your critical data against threats.
Over a Quarter Century of Expertise in Disaster Recovery, Data Backup Protection, and Advanced Data Security.
Call us at (888)-356-6043
Our Location
Corporate Headquarters
Austin, Texas
Data Centers
Hillsboro, Oregon
Denver, Colorado